Your Sales, Service, and Ownership Questions, Answered
Four brands, a lot of questions. This page covers what we hear most at Chrysler Dodge Jeep Ram of Franklin, from Jeep and Ram comparisons to the Dodge Charger Daytona, Mopar service, and how financing works.
Location and Hours
Where is Chrysler Dodge Jeep Ram of Franklin located? +
Chrysler Dodge Jeep Ram of Franklin is at 1124 Murfreesboro Road B in Franklin, TN 37064, east of downtown Franklin near the US-431 and TN-96 junction. The dealership serves Franklin, Brentwood, Spring Hill, Columbia, Nashville, Oak Hill, and Thompson's Station. For current sales and service hours, visit the hours page.
Models and Features
How does the Jeep Wrangler compare to the Grand Cherokee for Middle Tennessee off-road buyers? +
The Wrangler is a purpose-built off-road vehicle with a body-on-frame design, removable doors and roof, solid axles front and rear, and purpose-built four-wheel drive. For access to the Natchez Trace trails, Tennessee hill country, and serious off-road terrain, no standard production vehicle in this price range competes with it. The Grand Cherokee is a more refined daily driver with available Quadra-Trac and Quadra-Drive 4WD systems that handle off-pavement terrain well, but it prioritizes comfort, technology, and interior quality alongside capability rather than leading with trail performance. The right choice is straightforward: if serious off-road use is your primary need, the Wrangler is the tool. If you want genuine all-terrain capability alongside family comfort, the Grand Cherokee covers both.
What is the difference between the Ram 1500 and Ram 2500 for Williamson County buyers who tow and haul? +
The Ram 1500 is a half-ton light-duty truck with a maximum towing capacity up to approximately 12,750 pounds depending on engine, axle ratio, and package, and a coil-spring rear suspension that delivers a more car-like ride for daily Williamson County driving. Check Ram's towing guide for your specific build. Maximum tow ratings vary by configuration, ask the sales team to confirm tow ratings for the specific trim you need. The Ram 2500 is a three-quarter-ton heavy-duty truck with available AISIN transmission and Cummins diesel, built for significantly heavier loads than the 1500 handles. Exact tow ratings depend on engine and configuration. If you regularly haul horse trailers, large equipment, or loads approaching or exceeding the 1500's limits, the 2500 is the right truck. For most recreational and light commercial towing needs, the 1500 rides noticeably better without the trade-off in capability you would actually use.
What is the Dodge Charger Daytona and is it available at Chrysler Dodge Jeep Ram of Franklin? +
The Dodge Charger Daytona is the all-electric successor to the Charger nameplate, combining Dodge's performance character with an electric powertrain. It delivers a deliberately aggressive exhaust-like sound via the Fratzonic Chambered Exhaust system and is available in multiple performance configurations. Ask the sales team to confirm current trim availability and output figures for the model year in stock. For Franklin and Williamson County buyers who want a performance vehicle with an electric powertrain that does not sacrifice the character Charger buyers expect, the Daytona is built for exactly that buyer.
What safety features come standard on new Chrysler, Dodge, Jeep, and Ram vehicles? +
Most new CDJR vehicles include standard automatic emergency braking with pedestrian detection, lane departure warning with lane keep assist, blind spot monitoring, and rear cross-path detection. The Uconnect infotainment system with standard Apple CarPlay and Android Auto integration is included across most trims. SafetyShield 360 is available on select models as a driver assist bundle that adds additional monitoring and warning systems.
Service and Maintenance
What is Certified Mopar Service and why does it matter for Jeep and Ram owners? +
Certified Mopar Service means Chrysler Dodge Jeep Ram of Franklin's technicians are factory-trained on Chrysler, Dodge, Jeep, and Ram vehicles and use Genuine Mopar parts and factory-approved diagnostic equipment. This is particularly important for Wrangler and Ram owners, where correct 4WD calibration, axle service, and specialty systems like the Wrangler's fold-down windshield mechanism require brand-specific training that general service shops do not maintain. Learn about the service center here.
Does Chrysler Dodge Jeep Ram of Franklin offer online service scheduling? +
Yes. Service appointments can be scheduled online through the dealership's scheduling tool. The service center handles all Mopar warranty work, routine maintenance, and major repairs for Chrysler, Dodge, Jeep, and Ram vehicles. Schedule service here.
Does Chrysler Dodge Jeep Ram of Franklin use Genuine Mopar parts for all repairs? +
Yes. The service center uses Genuine Mopar parts for all repairs and maintenance. Mopar parts are engineered specifically for Chrysler, Dodge, Jeep, and Ram vehicles, not adapted from generic aftermarket inventory. For off-road vehicles like the Wrangler and Gladiator, using Genuine Mopar drivetrain and suspension components is particularly relevant to maintaining the vehicle's capability and warranty coverage.
Financing and Trade-In
How do I apply for financing at Chrysler Dodge Jeep Ram of Franklin? +
A secure online credit application is available on the dealership website. The finance team works with Chrysler Capital and a lender network to provide loan and lease options for new and pre-owned purchases across a range of credit profiles. Apply for financing here.
How does Chrysler Dodge Jeep Ram of Franklin come up with my trade-in value? +
Chrysler Dodge Jeep Ram of Franklin uses an online trade-in appraisal tool to estimate your vehicle value with no obligation to purchase. The offer can be applied toward any new or pre-owned vehicle in stock. Value your trade here.
About the Dealership
Can I book a test drive online at Chrysler Dodge Jeep Ram of Franklin? +
Yes. Chrysler Dodge Jeep Ram of Franklin offers online test drive scheduling. You can choose a vehicle, select a date and time, and submit your request before visiting. Schedule your test drive here.
What makes Chrysler Dodge Jeep Ram of Franklin the right choice for Williamson County CDJR buyers? +
Chrysler Dodge Jeep Ram of Franklin covers four brands in a single location in Franklin, with transparent market-based pricing, a no-pressure buying approach, and a service team trained and credentialed on Chrysler, Dodge, Jeep, and Ram vehicles. For Williamson County buyers who want Jeep trail vehicles, Ram work trucks, or Wagoneer luxury SUVs without traveling to a larger market, the dealership handles the complete ownership cycle, purchase, finance, and service, under one roof. Learn more about the dealership here.
Is Chrysler Dodge Jeep Ram of Franklin near the Natchez Trace Parkway and other local outdoor destinations? +
Yes. The dealership's Franklin location puts it close to the Natchez Trace Parkway, the Harpeth River corridor, and access to the hill country and trail systems southeast of Williamson County. This is directly relevant for Jeep Wrangler and Gladiator buyers, who are often motivated by local off-road and overlanding opportunities. The sales team can discuss specific trail-ready packages and configurations that match the terrain buyers are targeting.
What Chrysler, Dodge, Jeep, and Ram models are available as Certified Pre-Owned at Chrysler Dodge Jeep Ram of Franklin? +
Chrysler Dodge Jeep Ram of Franklin offers CDJR Certified Pre-Owned vehicles that have passed a multi-point inspection and carry a factory-backed warranty. Certified pre-owned options are available across Jeep, Ram, Dodge, and Chrysler models in stock. Browse current inventory here.
Still have a question?
The team at Chrysler Dodge Jeep Ram of Franklin is here. Browse inventory, schedule your next service, or reach out directly and we will get back to you.
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